Frequently asked questions
I provide massage services exclusively to adults aged 18 and over, in accordance with dry needling licensing requirements. Additionally, I do not currently offer pregnancy massage.
I am fully insured for Professional Liability, Malpractice, Commercial Legal Protection, and Individual Personal Accident Insurance with Balens Ltd.
If attending a sports massage, please bring shorts and sports bra if uncomfortable only wearing underwear. This is to allow for general assessment before treatment.
Prior to treatment, I will leave the room to allow you to fully undress down to your underwear, removing sports bras, necklaces and watches too. If working on glutes and into the hip, it may be easier to remove underwear in advance. Otherwise, during treatment, I will reposition underwear using a towel.
You will be provided a large fleece or towel to wrap around yourself before treatment commences.
Yes. Kindly complete the consent form on this site, listing any significant medical conditions. This allows me to determine whether we can then proceed to assessment and treatment.
On the day of your initial appointment, we will also complete a paper consultation and medical history form. Failure to disclose puts certain people at risk. For instance, if you have had lymph nodes removed, infectious skin diseases, acute injury etc. In certain circumstances, massage may only be permitted with a letter from a health professional.
I’m happy to offer mobile appointments for existing clients, by agreement and when availability allows.
I can travel up to 20 miles from Hillington, with a £10 travel fee for locations within that area.
If you’re a little further away - no problem!
Travel beyond 20 miles is charged in £5 increments for every additional 10 miles (round trip).
Mobile appointments are booked via direct message, and once we confirm your appointment, a secure payment link will be sent to complete your booking.
All mobile appointments must be paid in advance, with up to 24 hours’ notice required for cancellations or reschedules.
Appointments are subject to availability and suitable free parking at your location.
Payment is made in full online at the time of booking through my secure Square checkout on the website. You can pay using all major credit and debit cards.
If for any reason you’re unable to complete payment online, I can send a Square or SumUp payment link directly to you.
For same-day or last-minute bookings, regular clients may pay by contactless or cash on the day, if agreed in advance.
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