Frequently asked questions
I provide massage services exclusively to adults aged 18 and over, in accordance with dry needling licensing requirements. Additionally, I do not currently offer pregnancy massage.
I am fully insured for Professional Liability, Malpractice, Commercial Legal Protection, and Individual Personal Accident Insurance with Balens Ltd.
If attending a sports massage, please bring shorts and sports bra if uncomfortable only wearing underwear. This is to allow for general assessment before treatment.
Prior to treatment, I will leave the room to allow you to fully undress down to your underwear, removing sports bras, necklaces and watches too. If working on glutes and into the hip, it may be easier to remove underwear in advance. Otherwise, during treatment, I will reposition underwear using a towel.
You will be provided a large fleece or towel to wrap around yourself before treatment commences.
Yes. Kindly complete the consent form on this site, listing any significant medical conditions. This allows me to determine whether we can then proceed to assessment and treatment.
On the day of your initial appointment, we will also complete a paper consultation and medical history form. Failure to disclose puts certain people at risk. For instance, if you have had lymph nodes removed, infectious skin diseases, acute injury etc. In certain circumstances, massage may only be permitted with a letter from a health professional.
I occasionally offer mobile appointments by agreement for existing clients only. I can travel 20 miles from Hillington. Mobile appointments incur mileage usually at a rate of £10 if within 20 miles. Bookings are via direct message and settled via payment link. Subject to availability and adequate parking.
Payment is made in full online at the time of booking. You can pay with all major credit and debit cards, Apple & Google Pay. If for any reason you cannot pay online, then I can send a payment link via Sumup. Regular clients can also make payment using contactless or cash on the day.